AirlineRefunds

Privacy Policy

1. General Information About the Processing of Personal Data

We at JusTravel take the protection of your personal data very seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. Our data processing practices comply with the applicable data protection regulations, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Data Controller

JusTravel LLC

407 Lincold Rd

Ste 6H, PMB 532

Miami Beach, FL 33139

USA

Email: privacy@justravel.io

3. Definitions

Personal Data: Any information relating to an identified or identifiable natural person, such as names, addresses, email addresses, telephone numbers, etc.

Processing: Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, combination, blocking, erasure, or destruction.

Data Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

4. Principles

Our processing of personal data is guided by the following principles:

Lawfulness, fairness, and transparency.

Purpose limitation.

Data minimization.

Accuracy.

Storage limitation.
Integrity and confidentiality.
Accountability.

5. Collection and Use of Personal Data

We collect and use your personal data to provide and improve our services. The types of personal data we collect include:

Identification Data: Name, date of birth, gender, address, nationality, passport details.

Contact Data: Email address, telephone number.

Flight Data: Flight number, date, time, origin, and destination.

Financial Data: Bank account details for the purpose of processing compensation payments.

Usage Data: Information about how you use our website and services.

6. Legal Basis for Processing

We process personal data based on one of the following legal bases:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.

Contract: When processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that these interests are not overridden by your rights and interests.

7. Purposes for Processing Your Personal Data

We process your personal data for the following purposes:

To provide our services and process your flight or baggage compensation claims.

To communicate with you and respond to your inquiries.

To improve our website and services.

For marketing purposes, if you have given consent.

To comply with legal obligations and defend our legal rights.

8. Sharing of Personal Data

We may share your personal data with:

Service Providers: Companies that provide services on our behalf, such as IT and system administration services, and payment processing services.

Legal Authorities: Regulatory and government bodies, where we are required to do so by law.

Business Partners: Third parties with whom we collaborate to provide you with services.

9. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11. Your Data Protection Rights

You have the following rights regarding your personal data:

Right of Access: You can request access to your personal data and obtain information about how we process it.

Right to Rectification: You can request correction of inaccurate or incomplete personal data.

Right to Erasure: You can request deletion of your personal data, subject to certain conditions.

Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain circumstances.

Right to Data Portability: You can request the transfer of your personal data to another data controller.

Right to Object: You can object to the processing of your personal data under certain conditions.

Right to Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time.

To exercise any of these rights, please contact us at privacy@justravel.io.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at: